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Network Security

We have reasonable and appropriate security measures in place to attempt to protect against the loss, misuses, and alteration of your personally identifiable information under our control. We have taken reasonable steps to confirm the information is retained in secured facilities and that reasonable measures have been implemented for protection from unauthorized access.

This Website utilizes industry-standard SSL technology to allow for the encryption of potentially sensitive information submitted to us in product orders, account registrations and sign-ins, such as your name and address.

What information do you collect?

In general, the type of personal information Crescentquail collects and holds includes names, addresses, contact details, occupations and business detail which assist us in conducting our business, providing and marketing our services and meeting our legal obligations.

Credit card detail are NOT in any way kept or stored by Crescentquail.

Secure Payment with Worldpay

We accept all major credit cards except for American Express (AMEX) and our check-out process is handled by Worldpay, a leading global Payment Service Provider.

Crescentquail uses WORLDPAY PCI DSS Certificates to offer secure communications by encrypting such data to and from the Website.

This fully outsourced solution means we do not directly handle your payment card details and hold no payment card records ourselves. Worldpay handle many £bn transactions worldwide and are compliant with the strictest Payment Card Industry (PCI) standard.

You can view our compliance certification here

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McAfee SECURE

Our site is independently security audited weekly. Displaying the McAfee SECURE logo verifies that our site has passed McAfee's intensive weekly security scan which tests for possible personal information access, links to dangerous sites, phishing and other online dangers.
McAfee SECURE logo

Extended SSL Certificate

All sensitive information is handled by pages on our site prefixed "https:" which means this information is encrypted via SSL, protecting it from interception by unintended recipients. This information is validated by COMODO SECURE as you can check by clicking the logo below.
Positive SSL

Email Security

We require your email address so that we can efficiently communicate with you on the status of your order. If you choose to (within Your Details), we will also keep you informed of Special Offers and New Products. We will never pass your e-mail address details to other companies.